Here at Kimstore, we value our customers and understand the need for after-sales support. Unlike other fly-by-night online gadget stores, we stick to our warranty policies. By purchasing at Kimstore, you agree and accept the warranty and repair policies clearly stated below:

The date of purchase is considered as the first day of warranty period.

Gadgets have life spans and naturally wear and tear over time. This also depends on your usage. All sales are final. Unit replacement due to change of color or product model indecision is not possible.

Please do not lose the Delivery Receipt given to you upon purchase.

No Delivery Receipt, no warranty policy applies – this verifies that you bought the item with that specific serial number from us. No technical support is available for items bought outside of Kimstore.

Refer to the warranty indicated in the item description on the website and in your Delivery Receipt. Kimstore does not reissue or keep your information from the Delivery Receipt; it is the customer’s duty to store this form in a safe area.

You can find more information regarding your warranty's coverage in the item description:

KS Warranty = Labor Only; Parts not included

Official Warranty = Labor & Parts under warranty

For replacement = Must be reported within 7 days

All Kimstore technical team members are well-equipped, licensed and certified technicians capable of doing everything from assessing conditions, simple software updates to the most difficult tasks.

tems past their warranty period can still be diagnosed and repaired if possible. The customer however shall shoulder expenses for parts, labor, and shipping to Kimstore and back to the customer's shipping address.