The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to KIMSTORE and its subsidiaries and affiliates. “Site” refers to https://www.kimstore.com and its android and iOS mobile app
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at firstname.lastname@example.org.
We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.
When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.
This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.
We process your information adhering to the general data processing principles.
We may use the information we collect through our Site for a number of reasons, including to:
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.
If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.
Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.
We may also disclose your information to third parties:
Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.
Cookies we use on our Site:
You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.
Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.
Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.
We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.
We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Site or Services, you are welcome to contact us at email@example.com.
You are entitled to a range of rights regarding the protection of your personal information. Those rights are:
If you choose to delete your account and all associated data (or specific parts of it), send an email to firstname.lastname@example.org requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.
This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.
Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.
If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at email@example.com
The date of purchase is considered as the first day of warranty period. Gadgets have life spans and naturally wear and tear over time. This also depends on your usage. All sales are final. Unit replacement due to change of color or product model indecision is not possible.
Please do not lose the warranty slip given to you upon purchase. No warranty slip, no warranty policy applies – this verifies that you bought the item with that specific serial number from us. No technical support is available for items bought outside of Kimstore. Refer to the warranty indicated in the item’s description on the website only. Kimstore does not reissue or keep your information from the warranty slip; it is the customer’s duty to store this form in a safe area.
Items past their warranty period can still be diagnosed and repaired if possible. The customer however shall shoulder expenses for parts, labor, and shipping.
To keep up with global economic challenges, Kimstore.com will be charging an additional Processing Fee on orders starting November 8, 2023. A small fee amounting to 2.5% of the entire order will be automatically computed and added at checkout. The fee will also reflect on your delivery receipt.
Installment payments are available through Billease, Atome, and options provided by GCash and Maya.
For Credit Card and Debit Cardholders, we accept one-time straight payments via Paymaya and Paymongo. Just choose “Online Payment” upon checkout for guided instructions on how to proceed with your payment.
GCash payments are only done through QR Code. Kimstore does not accept GCash transfers via mobile number.
Non-Bank payment options can be made via Cebuana Lhuillier
Cash on Pick-up are available thru Technopop partner stores with minimum reservation fee of Php 500.00
Order now and pay when your item arrives at your front door! Please note that we have limited a maximum of Php 20,000 purchase limit for Cash-on-Delivery (COD) transactions for Metro-Manila and provincial areas.
Bank transfer can be made via local banks listed below: PNB, BDO, UnionBank.
When you receive your order, please take a video of your unboxing and make sure all items in your order are received and have no external defects. If Kimstore does not receive any report of external defect within twenty four (24 hours) from receipt of your item it means that you received it free from external defect. Documenting your receipt and unboxing can help in case of disputes with the courier or other problems with your order.
Send us an email at firstname.lastname@example.org. You can also call/text +63 917503-8887 (Globe, Whatsapp, and Viber), +63 922-8859799 (Sun), and +63 908-8869799 (Smart). We can also attend to your needs via our official social media channels.
By purchasing at Kimstore, you agree and accept the warranty and repair policies as stated above.