REALME Buds 2 Neo
- ₱590.00
-
- ₱590.00
- Unit price
- per
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Speedy Delivery
Metro Manila Area: 2-3 Business Days
Greater Metropolitan Area: 3-5 Business Days
Luzon Area: 5-7 Business Days
Visayas/ Mindanao Area: 7-10 Business Days
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Covid-19 Response
Description
xReturns and Replacement
xWhen you receive your order, please take a video of your unboxing and make sure all items in your order are received and have no external defects. If Kimstore does not receive report of external defect within twenty four (24) hours from receipt of your item it means that you received it free from external defect. Documenting your receipt and unboxing can help in case of disputes with the courier or other problems with your order.
Send us an email at customercare@kimstore.com. You can also call/text +63 917503-8887 (Globe, Whatsapp, and Viber), +63 922-8859799 (Sun), and +63 908-8869799 (Smart). We can also attend to your needs via our official social media channels
By purchasing at Kimstore, you agree and accept the warranty and repair policies as stated above.
Shipping
xStandard Shipping
Our delivery lead time for Metro Manila is 2-4 business days; For Luzon Area, 5-7 business days; and for Visayas and Mindanao, it is 7-10 business days. Please note that delivery times can be affected by extreme weather conditions, seasonal demand peaks, and other factors. Refer to your tracking number to see where your package is. For unusual circumstances, please contact customer service.
Tracking Your Item
As a policy, as soon as we have sent your package for shipping, the tracking number will immediately be sent to you via email and SMS within 24-48 hours after checkout. You may also contact us at orders@kimstore.com if you still haven't received the tracking number. Keep your tracking number secure and private.You can also track your order thru this link: https://www.kimstore.com/apps/parcelpanelSame Day Delivery
Same Day Delivery is currently only available within Metro Manila from Mondays to Saturdays. Same Day Delivery is on payment first before delivery policy. The delivery rate is based on the rates provided by our courier partner Grab Express via their Grab Express App. Payment can be settled via GCash, or Bank Transfer through Instapay at BDO or Unionbank.Courier Partners
Kimstore.com’s trusted partner couriers are Entrego, Gogo, and Grab Express. Delivery through LBC can be considered as an alternative on a case-to-case basis. If your location is not within the serviceable area of our main partner couriers. However, shipping fees will be according to LBC rates and payment must be settled first before delivery. Cash On Pickup is currently not available thru LBC.
Orders Outside of the Philippines
We currently don't serve international orders on a large scale. You may get in touch with us if you need help with orders of this nature as we can work out a plan for your order. You can order from outside of the Philippines provided the item will be delivered to a Philippine address.
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